Insightful has unveiled new details about its quality assurance for call centers software that enables data-rich, systematic QA NEW YORK CITY, NEW YORK / ACCESS ...

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and ...

AKRON, Ohio (WJW) — Charter Communications, which goes by the trade name Spectrum, is expected to close its call center in Akron this spring, impacting more than 250 employees. According to a ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Sanas, an innovative company specializing in AI-driven accent modification, has successfully completed a $65 million funding ...

On top of all this, the best call center solutions can also be distributed for home workers as well as employees in the office. Additionally, using the same software platform means being able to ...

the local resident on hold when they’re calling to see which day their trash will be collected or the town employee answering that question for the 10th time in an afternoon? Call centers in ...

But for die-hard fans, whether they're depressed that their team lost, or went too hard celebrating, a record number of employees have already planned to call out sick from work on Monday morning.

The utilities cutoff on the Myanmar border was proved effective as call-centre gangs released more than 100 employees back to Thailand on Sunday, according to a source in Tachilek, a city bordering ...

Montgomery’s Hyundai Motor Manufacturing Alabama Wednesday opened a $14 million Care Center for the auto factory’s 4,000 employees. The center, located at a new central site on the southwest c ...