A new department in the city of Greeley will help deliver an enhanced city website and a new non-emergency call center next month. Though it was previously established in March with the appointment of ...

Call center work is difficult, with constant interaction among customers, supervisors and co-workers. Tensions can run high and the stress of attempting to solve problems throughout the day can ...

READING, Pa. - Federal authorities have charged the operator of a Berks County call center for allegedly failing to pay over $1 million dollars in taxes. 42-year-old Alan Redmond of Wyomissing is ...

A call center is a division of a business, or a third-party firm representing a business, that conducts inbound and outbound communication with prospects and customers. Small business owners often ...

We list the best call center software, to make it simple and easy to setup and manage a single communications platform. Call centers used to something only enterprise companies could afford ...

ALSO READ: Hill Country residents fighting data center plan. It’ll likely be built anyway. On Tuesday, the San Marcos City Council is scheduled to consider a proposal to build a data center on ...

The healthcare job market will continue to flourish in 2025 due to an ongoing workforce shortage and increased labor demand.

The Golden State Warriors might be looking for a new starting center next season—and Draymond Green is perfectly fine with that. After carrying the defensive load as an undersized center in 2024 ...

Rick Roscoe has been the director of Cleveland’s 311 call center since its launch in 2009. Under Mayor Justin Bibb he will oversee its largest overhaul in over a decade. (Photo by Owen MacMillan) The ...

Keith Groller has covered sports at The Morning Call full-time since 1982. He's been inducted into five local Hall of Fames for his coverage, won the Publisher's Excellence award in 1999 ...

Fighting Bob La Follette: The Righteous Reformer. Chapel Hill and London: The University of North Carolina Press, 2000. Revised paperback edition with new preface, Wisconsin Historical Society Press, ...