As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

AT&T and TransUnion have unveiled a new enhanced caller identification service that displays company names, logos, and call reasons for verified incoming calls to AT&T wireless customers using Android ...

An icon of a desk calendar. An icon of a circle with a diagonal line across. An icon of a block arrow pointing to the right. An icon of a paper envelope. An icon of the Facebook "f" mark.

The call between the two autocrats comes as both closely watch Trump’s return to the White House. The newly sworn-in American president has signaled interest in meeting or negotiating with both ...

A day after software engineer Tibor Blaho shared evidence that ChatGPT’s Operator agent launch could come soon, The Information reports that this new AI tool will be released as soon as this week.

Here’s your guide to the full cast and characters in The Night Agent, the chart-topping political thriller series on Netflix from The Shield’s Shawn Ryan. Coming after the success of The ...

I need filing their tax returns as agent on HMRC. I did try to open a service account and getting any joy. Since I am not getting any where. Appreciate any help / support anyone can offer. I already ...

Copyright 2025 The Associated Press. All Rights Reserved. A U.S. Border Patrol agent who was killed in Vermont during a traffic stop near the Canadian border was a ...

Peter Sutherland is no longer manning the desk or picking up the phone. He is jumping into action as "The Night Agent" and headed to his first mission. Sutherland, played by Gabriel Basso ...

Liam takes to X and tweets his reactions: The twist? He’s an AI agent powered by Memetica.ai, a no code AI agent consumer platform built by the team at Qstar Labs. You're reading Crypto Long ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions ...

The summer of 2025 could see some big-time free agents hit the open market as Toronto's Mitch Marner and Colorado's Mikko Rantanen remain unsigned beyond this season. If they do end up going to ...