AR Rahman creating magic on the ghats of the Ganga in the holy city of Varanasi in Uttar Pradesh will add a whole new dimension to NDTV Good Times, a new platform for live concerts and immersive ...

DePauw University proudly announces a landmark $80 million philanthropic commitment from an anonymous donor, an alumnus of the university. This gift is one of the largest single gifts in the ...

DENVER (KDVR) — Facing major budget shortfalls, Denver is cutting back hours and staff for its call center that assists residents with city services and looking to leverage an artificial intelligence ...

Many companies are moving beyond rigid, scripted chatbots toward more natural customer interactions. A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into ...

The TappAlpha SPY Growth & Daily Income ETF (TSPY) is a relatively new covered call ETF option focused on high monthly income from S&P 500 exposure. TSPY is actively managed, holding SPY and writing ...

LEXINGTON, Ky. (WKYT) – Two people were taken to the hospital after an incident prompted a hazmat response at a Lexington facility. The Lexington Fire Department says crews were called to the Federal ...

Sage Homes is a United Kingdom-based affordable housing provider committed to operational efficiency and customer-centric service delivery. “We recently built a new contact center and we’re expecting ...

Hours after U.S. Immigration and Customs Enforcement agents fatally shot a man in Franklin Park, U.S. Rep. Jesus “Chuy” Garcia, a Democrat from Chicago, called for a full investigation of the shooting ...

The Detroit Lions suffered a 27-13 loss at the hands of the Green Bay Packers on Sunday that cast long shadows of doubt on the team’s future as a Super Bowl contender. Rookie Tate Ratledge and veteran ...

NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...