IRVING, Texas, Aug. 7, 2025 – Joule Capital Partners, Caterpillar Inc. (NYSE: CAT), and Wheeler Machinery Co. today announced an agreement to power Joule’s High Performance Compute Data Center Campus ...

With HR leaders pulled in many directions, it's wise to track your successes. NPS can go a long way to find places to correct ...

Call centers should us customer feedback from surveys, analytics, and QA to create targeted training and development programs ...

NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information ...