Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

You will no longer have to look up past chats with Google’s chatbot. Thanks to the memory feature, it can now recall details from previous conversations.

Google’s Gemini AI assistant can now recall past conversations to provide more relevant responses if you have a subscription ...

In 2015, a similar close call occurred when a passenger plane was redirected to runway 33 from runway 1, and then narrowly avoided a collision with a helicopter over the Potomac River. A crew ...

Google's New AI Tool: Google is currently working on a new AI feature, called Ask for me. It is trained to call local businesses to enquire and collect information, like availability and pricing.

Different types of customer service software platforms There are several varieties of software that tackle specific areas of customer service, including contact center solutions, CRMs, ticketing ...

To determine the best call center software, we tested and compared 20 of today’s most popular systems. Our research ranked LiveAgent as the top choice due to its strong chat support and customer ...

and how to receive FaceTime calls if you use an Android phone. FaceTime: How to video chat on Android or a PC Like with any call, someone has to initiate it. And if you're on an Android phone or ...

If you regularly use wireless arbuds when making or taking phone calls, few things are more frustrating than when you're on an important call for work or with a friend they can't hear you clearly ...

KANSAS CITY, Mo. -- The Houston Texans might think Patrick Mahomes and the Kansas City Chiefs receive favorable calls from the game officials, but Mahomes doesn't agree. "I don't feel that way ...

Copyright 2025 The Associated Press. All Rights Reserved. Russian President Vladimir Putin had a call Tuesday with Chinese President Xi Jinping as both leaders ...

After years of waiting, iOS 18.2 has finally allowed third-party app developers to create tools to automatically block spam calls. All of this has been possible on Android for years now ...