ServiceNow (NYSE: NOW), the AI platform for business transformation, and Devoteam, an AI-driven technology consulting firm, ...

In today’s hyper-competitive market, delivering a good product or service is no longer enough. Customers expect seamless, personalized, and memorable experiences at every touchpoint. CEOs must lead a ...

An always-on digital world means businesses cannot afford to miss any calls. But hiring, training, and retaining a full-time ...

For executives looking to elevate their customer experience strategy, integrating communications into the core customer ...

ServiceNow maintains 20% growth guidance with strong financials, AI innovations, and CRM expansions. Read an analysis of NOW ...

New HRM tool uses AI to resolve appliance issues remotely, cutting down on technician visits and improving customer experience ...

Fullpath, automotive's leading Customer Data Platform (CDP), is thrilled to announce its latest integration with Urban Science, a leading global automotive consultancy and technology firm, ushering in ...

India's small businesses embrace call center solutions to enhance customer service and streamline operations amidst digital transformation.

ServiceNow achieves strong first quarter results, riding the wave of agentic AI adoption and growing its strategic relevance ...

In the first of a new series of podcast conversations with thought-leading enterprise tech executives, Salesforce's Marc ...

ServiceNow's 22% cRPO growth and 19.5% organic revenue growth ease concerns about its growth prospects. Read why I reiterate ...

In a world where customer attention is fragmented and advertising ROI is under constant scrutiny, Auchan Romania is setting a ...