Rocket CRM has announced an expansion of its workflow intelligence features, enhancing its CRM automation system to better ...

Rocket CRM has rolled out a series of intelligent updates aimed at strengthening customer relationship management by refining ...

Learn how to create an effective CRM strategy in 8 easy steps to boost customer relationships, streamline processes, and drive growth. Customer relationship management is vital for any business ...

A CRM can give your company a strategic advantage – if, and only if, you tightly conceive and execute your CRM strategy. It’s not easy, but here’s how.

Having a CRM strategy in place brings economic benefits. Along with the appropriate upgrades and improvements, a focus on the customer can boost customer satisfaction by up to 30% and employee ...

CRM strategy is a living, breathing thing that should never be treated as though it’s set in stone, given all of the data forever at our disposal. A robust test-and-learn plan should be baked into ...

For example, Geisinger Health in Pennsylvania developed an enterprise CRM strategy and roadmap. Also, it operationalized a CRM Center of Excellence to support the needs of their health systems and ...

The CRM strategy supports the overall business objective by building and leveraging client relationships for a sustained competitive advantage. A CRM initiative that is supported from the top and has ...

What is the goal of our CRM initiative? Is it to increase donation revenue, increase average order size for branded merchandise, decrease ballot access acquisition costs, improve voter retention, or ...

Social CRM: Four steps to a successful strategy Time to change the way you interact with customers Written by Cath Everett, Contributor June 17, 2010, 4:18 a.m. PT ...