An online CRM connects you to your customers anytime, anywhere, from any device. Web applications enable you to log into your software securely using any device with a web browser.

E-commerce CRM helps you store and manage all your customer, sales, and support info in one place. No switching between apps.

Microsoft's new Dynamics CRM Online release, coming later this year, will integrate activity feeds that are similar to those pioneered by Facebook and Salesforce with Chatter.

CRM Online, which was recently renamed from CRM Live, comes in two pricing ranges. The Professional edition provides 5GB of storage and costs $44 per user per month.

Microsoft intends to play competitive hardball with Salesforce, pricing the Professional Edition of Dynamics CRM Online (with 5 gigabytes of data storage space, 100 configurable workflows and 100 ...

Personalized, relationship-driven engagement is becoming a key strategy for brands aiming to build meaningful, long-term relationships with their customers.

Growth was driven primarily by Dynamics CRM Online.” Data visualization, analytics and machine leaning, areas of intense focus for Microsoft of late, will feature prominently in the next release.

REDMOND, Wash. — Jan. 17, 2011 — Microsoft Corp. (Nasdaq “MSFT”) CEO Steve Ballmer today announced the worldwide availability of Microsoft Dynamics CRM Online, the cloud version of the new Microsoft ...

Sales and marketing jump on online CRM bandwagon June 19, 2005, 11:00 p.m. EDT 5 Min Read ...

The Dynamics CRM Online 2013 offering, codenamed "Orion" — the first major platform update since the 2011 Dynamics CRM release — went live last week in Microsoft's Asia Pacific datacenters.

While Microsoft’s CRM (customer relationship management) software uses the same codebase for both the online and on-premises versions, until now CRM Online was available at only one pricing ...