Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Unanet, the leading provider of project-based enterprise resource planning (ERP) and customer relationship management (CRM) for the government contracting (GovCon) industry, has earned two Gold ...

(NYSE:CRM) offers Customer Relationship Management (CRM) technology that brings companies and customers together. The one-month return of Salesforce, Inc. (NYSE:CRM) was -4.72%, and its shares lost 3.

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Both Salesforce and Oracle are formidable forces in the cloud enterprise software market. Which one is a better investment ...

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

Hedge funds and other institutional investors own 80.43% of the company’s stock. Salesforce, Inc provides Customer Relationship Management (CRM) technology that brings companies and customers ...