SKIPTON-based law firm , Savage Crangle, is to become part of one of Yorkshire’s leading legal service providers, following its acquisition by Ison Harrison.

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ServiceNow's new AI-powered, workflow-focused CRM platform could present a significant threat to established leaders in this area of enterprise software.

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Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored service to customers.

Learn how Microsoft Dynamics 365 CRM transforms customer service with advanced analytics, automation, and personalized agent workspaces.

Pros, cons, and pricing plans: Everything to know about monday.com in 2025, the popular CRM software with lots of customizable features.

Salesforce CRM helps businesses manage and support customer relationships. Learn about Salesforce CRM's features, customization options, pricing and more.

She was a Knoxville household name for more than 30 years. Knoxville's own Margie Ison died Sunday at age 84.

CRM trends in 2025 will rely on artificial intelligence to move beyond hype and reshape customer relationships and experiences like never before. With innovations such as conversational AI and ...