The fast changing digital economy also sees business increasingly discover that it is not enough to sell products in order to become successful, it is necessary to establish relationships. Each […] ...

At first glance, business leaders often view customer relationship management (CRM) platforms as tools solely for customer engagement. In the early 2000s that might have been accurate. But today, in ...

Discusses How AI Can Transform HR Support and Enhance Employee Experience November 5, 2025 12:30 AM ESTCompany ...

COMMERCE CITY, CO – November 04, 2025 – PRESSADVANTAGE – DK/RK Services, a Commerce City-based bookkeeping and accounting ...

"Support is special because you’re putting an autonomous AI agent right in front of your customer," Upadhyay says. "You have ...

India's startup dream faces a reality check as many ventures falter. The article presents nine crucial questions to evaluate ...

Finding the right tools for your business can be tricky. Been there, done that. There are so many options, and everything ...

Technology changes quickly, but the principle of the jobs-to-be-done framework remains steady: Customers don’t buy software; ...

But if the budget is limited, needs are typical, and time is critical, then a ready-made LMS will be a smart starting option.

In a podcast by ETBrandEquity in association with ServiceNow, Nalina Athyantha, Senior Vice-President, Enterprise and Field ...

Integration has been ... across their existing systems (CRM, billing, support, marketing) so value can be realized without ...

Outdated platforms and media breaks are driving modernization, according to a study by ERP manufacturer Planat. Support ...