Boris Groysberg is a professor of business administration in the Organizational Behavior unit at Harvard Business School and a faculty affiliate at the school’s Race, Gender & Equity Initiative.

The SMCR model represents the process and phenomenon of communication. The acronym stands for source, message, channel and receiver, and this theory lays out the different components that form the ...

In the fall of 2012 I did something I never thought I’d do: I took a sabbatical from TOMS. It was not your typical travel-the-world sabbatical. My wife, Heather, and I moved to Austin, Texas ...