Discover the best call center software available today. We selected these options based on factors such as key features, uptime, pricing and more.

Looking for a better way to manage customer conversations? Discover the top free CRM software options for 2025, including HubSpot, Capsule, and Agile CRM.

The best contact management software is Zoho CRM, offering an affordable platform with lots of features aimed at helping you track and analyze contact data, including list segmentation and ...

Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use ...

In the 21st century, any business worth its salt uses CRM software. CRM, or customer relations management, is a broad term that covers pretty much anything your company does to connect with customers.

The Market. Research firm MarketsandMarkets projects the global contact center software market, which includes automatic call distribution, call recording, computer-telephony integration, customer ...

The Best Contact Center Infrastructure: The 2023 CRM Industry Leader Awards THE MARKET Verified Market Research valued the global contact center infrastructure market at $19.5 billion in 2020 and ...

Contact center CRM methodology. In our evaluation of the best contact center CRMs, we used the following criteria: Expert score: 10%; Pricing and value: 27%. Service and support: 5%. Features: 33% ...

This article compares our choices for the best IVR software of 2025. ... Since it’s a contact center software ... IVR and VoIP phone systems integrate with third-party software like CRM ...

A healthcare CRM is customer relationship management software specifically designed for use in the healthcare or pharma industry. Doctor’s offices, clinics and hospitals use these specialized ...