When it comes to using agentic AI for travel, I'm a tough sell. So Salesforce set me up with Engine, an early Agentforce ...

Verizon has implemented Google’s Gemini AI to support its customer service teams. Trained on roughly 15,000 internal ...

Heathrow Airport is an Agentforce veteran, if there is such a thing for a nine month old offering. Peter Burns, Director of ...

The integration of AI in sectors like banking and real estate is revolutionising operations, enhancing customer service, and ...

Indian companies are increasingly adopting SaaS and AI, making India a growing market for enterprise software solutions.

The upgraded Zoom Virtual Agent is built to meet the rising demand for fast, accurate, and seamless self-service across channels. In 2025, 85% of customer service leaders plan to explore or pilot ...

Zoom CX solutions deliver smarter self-service and AI-first tools for customers and contact center supervisors. June 10, 2025 --  Today, Zoom announced a major advancement for its customer experience ...

Indian retail sector is undergoing a seismic shift, driven by the rise of Agentic AI—a force that moves far beyond basic ...

What may lay ahead for the development of artificial intelligence and how can investors potentially benefit? Click to read.