Salesforce's Service Cloud unit is expected to generate $9.7B revenue in 2026, with 8.5% growth rate and potential for 12% in ...

AI is driving a new wave of CCaaS market growth. NICE, Genesys and Amazon Connect lead the seat count — but the game is ...

Salesforce Inc. (NYSE:CRM) is one of the 11 best debt-free stocks to invest in right now. In a sign of strong traction, the ...

Surprisingly, on many of our campuses, even the IT leadership responsible for the lion's share of technology deployments ...

Natterbox, the AI-powered contact center provider, today launches AI Assistants and AI Agents – part of its dynamic AI ...

Cloud outages with Google Cloud, Microsoft 365 and SentinelOne were among the biggest disruptors for channel partners so far ...

AGL is starting to make use of AI agents as part of its retail transformation, with the initial focus on "employee-based use ...

The hiring freeze doesn’t apply to military members, or civilian positions dealing with immigration enforcement, national security or public safety.

It's that time again - the UK's leading technology government minister is standing up to Big Tech and its bad practices. Or ...

Conduent fare collection systems are in use on more than 400 public transit networks of all sizes around the world. In July 2024, Conduent announced that it had launched a contactless payment system ...

Discover why Indian virtual assistants are the backbone of U.S. enterprises—offering efficiency, affordability, and round-the-clock support. MAIMI, FL, UNITED STATES, July 10, 2025 /EINPresswire.com/ ...