Dealership talent and training consultants say that as vehicle inventory increases, it will be important to train sales employees on the fundamentals of selling to stay ahead of increased competition.

Updated on: September 18, 2007 / 10:25 AM EDT / MoneyWatch For most sales reps, rapport-building is easier in person than on the telephone. The reason is simple.

A well-designed sales training program that covers the essential components, such as basic sales skills, customer empathy, in-depth product knowledge, well-rounded sales process, and knowledge of ...

COLUMBUS, OH — As a contribution to help improve retail selling skills, members of the Northamerican Heating, Refrigeration and Airconditioning Wholesalers Association (NHRAW) are now offering free ...

5 Mindsets of Highly Effective Sellers Great sellers are able to understand why they sell a product and how it will genuinely help their customer, resulting in a natural sales process and experience.

The most effective technique for sales training is "learning by fire." If you jump in and start, you will quickly learn where your weaknesses are and where to focus on improvement.

COLUMBUS, OH — As a contribution to help improve retail selling skills, members of the Northamerican Heating, Refrigeration, and Airconditioning Wholesalers Association (NHRAW) are now offering free ...