Carlisle & Co. polled 9,241 service managers at franchised dealerships from Feb. 8 to March 5 for its 2021 Automotive Service Manager Survey. Here are some highlights.

This year, Carlisle & Co.'s annual Automotive Service Manager Survey asked service managers across North America to share retention strategies for technicians and advisers.

Fuson Automotive would like to congratulate Matt Miller on his promotion as the dealership’s service manager. Matt was born and raised in Terre Haute and graduated from Indiana State University ...