For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

The Immigrant Assistance Center of West Michigan is offering free legal clinics in February and March to help parents with ...

Xavier got big offensive nights from Dante Maddox and Zach Freemantle in a win over Providence Wednesday night at Amica ...

The District launched their new “Warmline” Tuesday. The call center at 211 helps residents access the city’s social services more easily.

Discover how BPO live transfers are transforming debt settlement and call centers by connecting high-intent leads instantly.

The nonprofit groups sued over the stoppage on Friday and the Justice Department on Sunday afternoon rescinded the stop-work ...

After Trump takes office, calls seeking help from immigration advocates surge, but others call their efforts “terrible.” ...

Mid Michigan Community Action Agency moves the Mecosta County Community Action Center and Early Childhood Center to a new location in Big Rapids ...

The Immigration Court Helpdesk in Detroit helped about 4,000 immigrants last year. But Donald Trump's order has stopped its operations.

“This administration has made very clear that it wants to mass deport as many people as possible,” Michael Lukens, Amica Center for Immigrant Rights, said during a press conference with reporters ...