Along with Delta, United Airlines also ranks consistently in the top three carriers for wheelchair users, with a relatively low mishandling rate of 1.1%, according to the USAFacts report.

Sam Shivers, who is paralyzed from the waist down, checked in his wheelchair at the American Airlines gate in Hawaii at the end of his one-week vacation with his wife last month, KGUN 9 reported.

U.S. airlines typically damage 10,000-15,000 wheelchairs per year, and while that equates to less than 1.5% of the total number of mobility devices they transport, it's a huge issue for the ...

Why wheelchair users like me applaud American Airlines' $50 million fine Transportation Secretary Pete Buttigieg said the fine for the airlines is 25 times larger than the department has ever ...

American Airlines is receiving credit on $25 million for "investments in equipment to reduce incidents of wheelchair damage, investments in a systemwide wheelchair tagging system to reduce ...

The Department of Transportation (DOT) issued a $50 million penalty to American Airlines on Wednesday for mistreating passengers with disabilities. The agency alleges the company provided improper ...

He is in a wheelchair and she is not. Their 30-year love has surpassed all the odds The nation's largest airlines are looking to rescind new consumer protection rules for travelers with ...

A version of this article appears in print on June 21, 2025, Section B, Page 4 of the New York edition with the headline: Airlines Move to Challenge Wheelchair User Guidance.

How to Arrange a Wheelchair or Cart Wheelchair assistance at airports is free, but requests do need to be made in advance. When possible, request a wheelchair or cart when booking your flight.

The rule, implemented under the Biden administration and effective as of January 16, aims to improve air travel for wheelchair users by requiring better staff training, timely repairs or replacements ...

A new study analyzed airlines and wheelchair accessibility and found JetBlue to be the top carrier for travelers with wheelchairs. The airline enplaned 29,147 wheelchairs and mobility devices in 2024.

Prompt return of delayed mobility devices. Airlines are required to deliver a passenger's wheelchair to them within 24 hours of domestic flights and international flights of 12 hours or less.