After walking to several counters at MIA, the Katzes received a hotel voucher. Andy said they had to fight to get it because one American Airlines employee thought they weren’t eligible because ...

During boarding of American Airlines flight 2045 with service from San Francisco (SFO) to Miami (MIA) smoke was reported from inside a customer’s bag. The bag was quickly removed by our crew ...

This is the terrifying moment the American Airlines flight ... inside the air traffic control tower as they witnessed the collision. Audible gasps heard in the background and seconds later.