Fintech Smarsh announced today it has deployed Salesforce’s Agentforce platform to power AI agents for customer support. Smarsh is no stranger to agentic AI. The company specializes in providing ...

Smarsh has launched an AI-enabled experience on Smarsh Central, its award-winning digital support platform, for a select group of customers and partners. Powered by Agentforce, this innovation will be ...

SEASON. HY-VEE EMPLOYEE IN IOWA IS GOING ABOVE AND BEYOND WITH HER HELPFUL SMILE. YES, AS SHE WALKED INTO WORK THIS MORNING, SHE WAS GREETED WITH A BIG SURPRISE. SHE LOOKS SHOCKED. JULIE HEADLEY IS ...

ChatGPT launched only three years ago. Since then, leaders including Marc Benioff and Jensen Huang have been adamant that cheaper alternatives to labor won’t cause mass unemployment. But in reality, ...

A former special agent with the US Secret Service has warned that there are three types of people 'you don't want in your life'. The advice was shared by Evy Poumpouras, a TV commentator, journalist, ...

Operators of the Murtala Muhammed Airport Terminal Two, MMA2, Bi-Courtney Aviation Services Limited, have restated commitment to customer service, urging the public to reach out should the need arise.

The Secret Service agent who spotted Ryan Routh's alleged sniper perch on the golf course where Donald Trump was playing last year testified at Routh's trial Thursday that he came within five feet of ...

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. “We had a bold goal of single-digit wait time on ...

Featuring keynote from eight-time Olympic champion Apolo Ohno and a fireside chat with Hall of Fame quarterback Joe Montana. Shrinking margins and tightening budgets have left healthcare facilities ...

Ascendo AI showcased its practical, agentic AI solutions for field service at Field Service East in Orlando, demonstrating how the technology helps professionals turn knowledge into action improving ...

ALBANY — A former U.S. Border Patrol agent was sentenced to 12 months in federal prison Wednesday after pleading guilty to charges that he had made immigrant women expose their breasts when he was ...