Last week's CX industry event spotlighted products, partnerships, and customers -- and delivered one sweeping message: AI is about more than productivity.

Mixus's "colleague-in-the-loop" model blends automation with human judgment for safe deployment of AI agents.

Recent AI advancements have unlocked powerful features designed to augment, not replace, human agents.

XBOW, an autonomous AI, has overtaken human hackers on HackerOne’s US leaderboard after submitting more than 1,000 vulnerability reports in a few months.

The fight over a proposed 10-year federal moratorium on state regulation of artificial intelligence heated up on Wednesday, with Republican and Democratic Senate leaders differing on whether such ...

Facebook is testing an opt-in feature that uses AI to scan your phone’s camera roll and suggest content like collages and themes.

Human-centric Agentic AI doesn't simply scale decisions. It respects the systems in which those decisions live, and the people they impact.

For today’s C-suite executives, AI can unlock growth, spark innovation and empower smarter decision-making − if deployed wisely. Here's how.

Peter Thiel said there would be "total stagnation" in technological advances without AI. The billionaire investor told the "Interesting Times" podcast that there was nothing else "going on" in tech.

I found people in serious relationships with AI partners and planned a weekend getaway for them at a remote Airbnb. We barely survived.

Meet 19 startups in social networking, dating, and AI that investors have their eyes on ...