Silverback AI Chatbot has formally announced the launch of its AI Automation feature, marking a significant development in ...

Instead of navigating the complex AI landscape alone, seek a trusted partner with expertise in AI and small business ...

The West Virginia Secretary of State’s Office has received international recognition for its AI-powered virtual assistant, ...

These bugs in customer service bots risk driving consumers away. A survey from customer service firm Acquire Intelligence ...

According to Quantum Metric, 42% of consumers admit to being ruder to AI chatbots than they would be to human staff. This ...

Data platform provider introduces configurable customer identity matching technology that operates within existing data ...

Last year, internet infrastructure firm Cloudflare launched tools enabling its customers to block AI scrapers. Today the ...

At this juncture, “chatbot” has become common speak with customer service technology — a generic term used to describe just ...

Python project from Andrew Ng provides a streamlined approach to working with multiple LLM providers, addressing a ...

Generative AI is expected to drive significant productivity gains in banking, with a potential boost of $200 billion to $340 ...

Harper, bringing 'next-level web performance to a digital-first world,' is releasing version 4.6 of its composable application platform, featuring several enterprise-grade components, chief among them ...

If you want to know why some people fear the growth of artificial intelligence, just ask an AI Chatbot yourself. The answer ...