For companies deploying these systems in customer ... its own chatbot. In that incident, Jake Moffatt contacted Air Canada's support after his grandmother died, and the airline's AI agent ...

5 Key Features of the Meta AI Chatbot While the Meta AI chatbot stands out for its image creation, animation ... and friendly for customer service, and first, second, and third person points ...

ChatGPT, OpenAI’s text-generating AI chatbot, has taken the world by storm ... memes in the style of Studio Ghibli, the Japanese animation studio behind blockbuster films like “My Neighbor ...

Databricks One offers a simple, code-free environment that lets teams—from marketing to legal—generate powerful AI-driven ...

Decagon, a two-year-old AI startup helping companies cut customer support costs, is in talks to raise $100 million at a $1.5 billion valuation, according to Forbes, which cites multiple sources ...

If you have a friend, child or co-worker who won’t shut up about ChatGPT or some other generative-AI chatbot, but you’ve been too embarrassed to ask where to start, this is for you.

[2] Klarna also made headlines when it revealed in 2024 that its generative AI-powered chatbot had 2.3 million conversations with customers in the first month of launch, doing the work of 700 ...

AI agents are poised to make communication ... Last year, for example, Air Canada was ordered to refund a customer after the airline’s chatbot gave the wrong details about its bereavement ...