The new contract comes about seven months after their last agreement expired, but dispatchers have worked 22,000 hours of ...

The Tulsa Police Department 's 911 services were restored after a brief routing issue disrupted phone lines connected to the city's 911 dispatch.

Although 911 calls were successfully making it to the Dauphin County call center, dispatchers experienced sporadic issues, including not being able to hear callers.

Two dogs were found dead inside an apartment in Putnam County, and now a 911 dispatcher is facing charges in connection with their deaths.

MIAMI BEACH, FLA. (WSVN) - Miami Beach is the first city in South Florida to use a new app that helps 911 dispatchers find callers who aren’t sure where they are.

John Jokantas, the head of communications for the county’s 911 center, requested funds to get AI training for his dispatchers.

Within five years, all 215 emergency dispatch centers across Ohio will be using Next Generation 911 technology. This is good news in an emergency.

A Putnam County 911 dispatcher has been fired after her arrest on animal cruelty charges, PCSO said Thursday.

The FOX 8 I-Team has found police filed criminal charges against a former 911 dispatcher, not for a call she took. but for a call she made.

After consolidation, the county’s unified 911 center is still using two computer-aided dispatch (CAD) systems, but that will soon change to a single, new system through Tyler Technologies.