Calls to the 988 Suicide & Crisis Lifeline will soon be routed to call centers based on the caller's geographic location -- a process known as "georouting" -- rather than their area code, HHS ...

The US Federal Communications Commission has taken the first step toward adopting a rule that would require telecommunications companies to route calls to the 988 suicide and crisis lifeline based ...

AT&T also plans to begin the process within the next couple months. Before this change, 988 callers were routed to a call center based on their area code rather than physical location.

A new area code for Upstate South Carolina has been in the works for more than a year and is expected to be in use by sometime next year. New phone customers will be given an 821 area code rather ...