Ted Ross, City of Los Angeles general manager of Information Technology Agency, said that each year, LA's 311 system processes nearly 2.5 million requests. "For this reason, the new MyLA311 has ...

On Friday, Los Angeles Councilmember Eunisses Hernandez, who chairs the public works committee, was joined by city workers and Mayor Karen Bass to announce a massive revamp to the city's 311 system.

Los Angeles city leaders announced the launch of the new MyLA311 system on Friday, allowing Angelenos to easily and quickly make service requests for things like pothole fixes, graffiti removal ...