Walk into your favorite coffee shop, and chances are the barista already knows your order. Over time, familiarity turns into trust. Trust turns into influence. Eventually, you stop looking at the menu ...

In 2016, global Healthcare GCCs and firms viewed India as their back office. Today, they’re racing to build innovation centers there. The reason? USD 638 Bn. The Healthcare innovation race has a dark ...

The Indian Software-as-a-Service (SaaS) industry has not only shown incredible resilience but emerged stronger amidst the funding constraints and economic downturns, underscoring its exceptional ...

In the last 2 years, India has seen over 110 new GCCs set up, bringing the total number of GCCs in the country to 1,600, collectively employing more than 1.66 Mn professionals. This growth has come at ...

GCCs are fundamentally altering the technology landscape, emerging as key global hubs for strategic technology operations. Leading organizations are centralizing their tech ecosystems in India, with ...

In an ideal world, when you enter a hospital, you wouldn’t need to fill out any paperwork and all your medical history will be stored in records, accessible with your unique number. But what if that ...

The last 3 years have been a wild roller coaster ride for the world, including the India Global Capability Centers (GCCs) ecosystem. The COVID-19 pandemic heightened tensions between the US and China, ...

Sanjay Srivastava, Senior Vice President and Chief Digital Strategist, Genpact This podcast episode delves into the deeper nuance of talent, technology, cultures and the role of data. As we see AI ...

Will 2025 redefine how India’s GCCs value, acquire, and retain talent? As 2024 draws to a close, Global Capability Centers (GCCs) in India stand at a pivotal juncture. The coming year promises to ...

This unique study was conducted across a cohort of more than 100 engineers working in live engineering environments. The diversity of experience levels and projects spanning myriad business scenarios, ...

The Public Cloud has always been an industry game-changer, allowing for the democratization of digitalization across domains. However, it is still unable to experience widespread adoption due to ...

In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to ...