IT Services (ITS) at Queen Mary University of London are here to support you whenever you need assistance. We are dedicated to providing you with a high-quality user experience. IT Services are just a ...

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

A Risk Management framework has been created using the Queen Mary’s Risk Policy guide and the Management of Risk (MoR) best practice. The framework spans across the whole of IT Services, is owned by ...

You may find that emails are attaching as OneDrive files. This feature is not supported on staff accounts. 4. For the option “For files I choose from my computer:” make sure you select “Always attach ...

The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access ...

The below steps explain how to access and change the default voicemail settings in MS Teams Ringcentral. To change voicemail greeting select ’Voicemail greeting’ and then ’Custom’ from the ‘Default’ ...

1. Sign into your account on Outlook Web App (OWA). 2. Right-click on the root folder (your name) and select Permissions. 3. Click on the + icon on the top left hand corner to add a user. 4. On the ...

Kinetics (Kx) is an application used for external and student residential bookings, conferencing, external and internal catering bookings, external event management and marketing activities. How to ...

In Microsoft Teams, teams are groups of people brought together for work, projects, or common interests. Teams are made up of channels. Each channel is built around a topic, like “Team Events,” a ...

It is good practice to regularly check your Junk Email folder for emails that have incorrectly been marked as junk or spam. IT Services has measures in place to block most junk email before it hits ...