The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

IT Services (ITS) at Queen Mary University of London are here to support you whenever you need assistance. We are dedicated to providing you with a high-quality user experience.

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

At the Service Desk we get a number of calls and tickets regarding various requests and issues, to help save you time we have compiled this Frequently Asked Questions page. Click on a topic to ...

The following Microsoft support link provides further information on how to connect your email client to Office 365 using the IMAP protocol. IMAP Settings NOTE: The versions of Outlook 2010 and ...

Cyberattacks are proliferating and evolving at a rapid rate, posing a serious challenge to Queen Mary. Criminals are increasingly targeting work email in order to trick anyone into transferring money, ...

OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access ...

Open a shared mailbox 1. Sign into your account on Outlook Web App (OWA). 2. Click on the profile picture in the top right-hand corner and select Open another mailbox.... 3. When the Open another ...

Risk management Hierarchy Diagram There is a process for risks to be escalated and delegated through the hierarchy which is facilitated by the Risk and Governance Manager. The process used to manage ...

Classroom Toolkit for Mixed Mode Education If you need assistance with installing Visualisers or Graphic Tablets, please contact the IT Service Desk.

IT Services Self Help Guides Software How to Internet Browsers - Clear cache and cookies ...