IT Services (ITS) at Queen Mary University of London are here to support you whenever you need assistance. We are dedicated to providing you with a high-quality user experience. IT Services are just a ...

The below steps explain how to access and change the default voicemail settings in MS Teams Ringcentral. To change voicemail greeting select ’Voicemail greeting’ and then ’Custom’ from the ‘Default’ ...

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

It is sometimes necessary for IT Services staff to remote into your machine to investigate a problem. During the remote session you will not be asked to share your password. If necessary you will ...

High-Performance Computing (HPC) provides researchers with the ability to expand their data processing, simulation and computation across hundreds of cores. This has led to widespread use across many ...

It is good practice to regularly check your Junk Email folder for emails that have incorrectly been marked as junk or spam. IT Services has measures in place to block most junk email before it hits ...

The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

Kinetics (Kx) is an application used for external and student residential bookings, conferencing, external and internal catering bookings, external event management and marketing activities. How to ...

OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access ...

This is the information required for configuring IT Services-supported email clients to access your QMUL Office 365 account using IMAP. You will need to know your ...

1. Sign into your account on Outlook Web App (OWA). 2. Click on the profile picture in the top right-hand corner and select Open another mailbox.... 3. When the Open another mailbox window appears ...