The photos are really important because they’ve got to tell the story,” says Anthony McNee, blueprinter at Ultimate Collision ...

Collision repair shops struggle balancing increasing administrative duties with staff responsibilities and budgeting. Elite ...

The truth is, most of us are chasing the same things: acceptance, happiness, stability, a little breathing room. We want to ...

Robbie Windham started learning collision repair in his parents' garage. Today, he runs a 10,500 SF shop that prioritizes ...

SAFE AND EFFICIENT REPAIRS: Remote scanning allows an off-site technician to analyze and diagnose a vehicle’s electronic ...

Together, Paint and Material and Sublet make up as much as 19% of sales. Here are process areas of improvement on which to ...

Training isn’t always fun, but it’s essential to your shop’s growth. Learn how to get your employees more engaged.

The owner’s responsibility is ultimately to make sure the business is healthy, with good profitability and cash flow.

A supplier must protect their customer relationship by listening to their customer, responding to their needs, and showing up ...

Self-pay customers present an opportunity for shops to book profitable cash sales while helping customers save money, all ...

A shortage of adequately trained ADAS calibration technicians contributes to motorist safety issues, say University of North ...

One month later, we've closed the poll on the question we asked about State Farm lowering labor rates in your area. We also ...