The dejected Vaccas incorrectly assumed that they would, at least, receive a refund for their missed cruise. So they were ...

First-time cruise passengers Marisa Vacca, her husband, and toddler couldn’t wait to board Celebrity Cruises Reflection last December. The family arrived in Ft. Lauderdale the night before embarkation ...

First-time cruise passengers Marisa Vacca, her husband, and toddler couldn’t wait to board Celebrity Cruises Reflection last December. The family arrived in Ft. Lauderdale the night before embarkation ...

What’s the worst nightmare that could happen if you land in Mexico with expired travel documents? Kush Kanna’s wife recently found out in a most unpleasant way. She thought she was heading for a ...

An elaborate PayPal scam led an iPad thief directly to eBay seller Steven Sanderson’s front door. The brazen predator came disguised as a friendly eBay buyer willing to purchase the digital device ...

Could you be accused of causing costly damage to your next rental car even if you didn’t do it? Several hours after returning his Budget rental car Derek Melber found out the answer to that question.

What if you sent $500 to the wrong person by mistake using Zelle — and that stranger refused to give back your money? That’s the shocking situation in which Rossin Asilo recently found herself. Using ...

Maria Witbrod wanted to add a new puppy to her family so she turned to the internet. That’s where a well-organized criminal operation led her into a costly and increasingly common pet scam. $4,000 ...

Heather Steele just landed on the Do Not Rent list of her favorite car rental company — Hertz. She says she’s been a great customer of Hertz for many years, and the banishment has her flabbergasted.

Could you get sent to collections over a $1,638 repair bill for a rental car you never drove? It happened to this Hertz customer. Something fishy is going on at the Hertz location at the George Bush ...

Scam call centers are having a moment on the internet, bizarrely appearing in the top search results for many of your consumer questions. Here’s what you need to know about spotting and avoiding these ...