As the leader of Hormel's hub for innovation, consumer and shopper insights, brand diagnostics, and technology, Selk finds that social listening is a great way to understand changes in consumer ...

During a recent CGT webinar, Samantha Mitchell, chief digital officer at CONA Services, provided attendees with an inside look at how the company modernized its customer engagement platform.

AI is increasingly becoming the engine behind design decisions, as showcased by companies such as L'Oreal and Estée Lauder. This AI system will learn over time, refining its accuracy and intelligently ...

Consumer goods companies can use generative AI to address both planned and unplanned interruptions in their manufacturing processes, dramatically improving their manufacturing efficiency.

Nestlé Purina is scaling its single-sign-on (SSO) digital solution to provide an info hub for pet owners and a valuable source of consumer data for Purina.

Until now, all fast-moving consumer goods brands have been able to grow rapidly and at a steady pace, but lately businesses are facing tremendous pressure to sustain a constant growth rate. Some ...

How Is AI and Machine Learning Changing the Way We Manage the Supply Chain? Shifting consumer demands, geopolitical uncertainty, labor constraints, and residual pandemic-era behaviors can all have a ...

This AI system will learn over time, refining its accuracy and intelligently aligning the demand and supply sides of the business. Campbell's is set to get hit by Canadian retaliatory tariffs, U.S.

Goya Foods has launched a new website to help shoppers find recipe inspiration, placing an emphasis on the mobile experience since that accounts for a majority of the brand’s web traffic.

While quantum computing carries lofty expectations for its ability to solve complex calculations at almost incomprehensible speeds, it remains years away from mainstream use (with much debate about ...

The new hire said he will work on opportunities to enhance efficiency, resiliency and service across the company’s network.

Sephora talks about the AI tech developed in-house to help all its customers find their best foundation match, as part of its Diversity, Equity, and Inclusion commitments. The “lift and learn” ...