Retailers are rapidly finding uses for generative artificial intelligence (AI) that go beyond customer service chatbots. Generative AI, which is ba sed on machine learning (ML), can create new ...

With new far-reaching tariffs taking hold, Chain Store Age spoke with Matt Pavich, senior director of strategy and innovation at Revionics, about how AI can help counter the adverse effects of the ...

Once again, Newegg Commerce Inc. is taking on Prime Day with its own online summer sales extravaganza. The global technology e-commerce retailer is hosting its ninth annual is hosting its ninth annual ...

Angelo Caputo’s Fresh Markets, Festival Foods, Marc’s and Woodman’s Food Markets are all now delivering online orders via DoorDash. Grocery-anchored centers respond to changing consumer ...

When it comes to what size properties are becoming available, CoStar found that large boxes, including those formerly occupied by chains such as Big Lots and Joann, are leading the increase.

A positive in-store experience is critical to repeat business. That’s one of the findings of a study from Raydiant, in which 48% of respondents said they prefer to shop in-person at a physical ...

Macy’s is ramping up the expansion of its off-mall, downsized store concept. The department store retailer said it will open up to 30 small-format stores through fall 2025, starting next fall ...

Walmart Canada is piloting an automated receiving solution. The Canadian subsidiary of Walmart is introducing material handling robotics and automation technologies into its distribution network ...

Hsu noted that consumers from all three political affiliations are in agreement that the outlook has weakened since February. “Despite their greater confidence following the election ...

Earlier this month, 7-Eleven said it would close 444 underperforming stores in North America. In a filing, the company cited consumers pulling back on purchases due to inflation and continuing ...

Carl’s Jr. has entered a new European market. CKE Restaurants, the parent company of Carl’s Jr. and Hardee’s, has opened the first Carl’s Jr. location in the United Kingdom at St. David ...

Amazon also extends the Amazon Go store concept in a partnership with Starbucks that lets customers bypass the checkout when they pay for orders. Customers can order a coffee or beverage at the ...