A California man says UPS lost a unique guitar he purchased, then offered up a bunch of different explanations, including that it was destroyed in the Southern California wildfires.

This Dime Slime guitar seemed to be stuck in Lathrop, California. Calls to UPS customer service revealed all kinds of reasons it wasn't delivered. "Burned up in a California wildfire, fell off a ...

The UPS Store is confident enough to showcase its CX capabilities in what VP of Retail Operations Sean O’Neal calls “risk it ...

BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue ...

UPS faces significant headwinds as it navigates a complex landscape marked by a significant shift in its Amazon relationship, ...

UPS announced it's cutting 20,000 jobs and shuttering 73 of its facilities as it cuts costs as part of a reduction in Amazon shipments, while also facing economic uncertainty.

Last week, the chief executive of United Parcel Service announced ... Earlier this year, UPS announced that it had reached a deal with Amazon, its largest customer, to reduce business-related ...