When it comes to customer satisfaction, COVID-19 raised the stakes, with consumers quickly becoming accustomed to having retailers and other service providers respond to their needs as rapidly as ...

The public hasn’t been this satisfied with federal government services since the pre-pandemic era, according to the 2023 American Customer Satisfaction Index Federal Government Report. The ACSI report ...

Customer satisfaction is critical to every business Posted May 03, 2025 1:10 pm. By John Costello ... • Implement a customer satisfaction survey.

Google's push into AI-driven search doesn't seem to have hurt customer satisfaction. ... Survey: User satisfaction with Google grows in 2024. Published: July 23, 2024 at 8:00 am.

Now, that might just be backed up by the new 2025 North America Airline Satisfaction Study from J.D. Power.The study noted that the volume of fliers has decreased in the first quarter of 2025.

Southwest Airlines has the highest customer satisfaction rate in the economy/basic economy category for the fourth consecutive year. In second place for this segment was JetBlue and in third, Delta.

See how high Wegmans ranks in new customer satisfaction survey Published: Feb. 06, 2025, 11:17 a.m. The Wegmans at 7519 Oswego Road in Liverpool is seen on Wednesday, Oct. 9, 2024.