The merger of Israeli tech firm NICE with Germany’s Cognigy has reignited fears of further automation in the customer service ...

NiCE bolsters its AI platform with conversational and agentic capabilities via a Cognigy deal to take on more customer ...

This strategic move shows AI is now the foundation for how leading companies engage, support, and retain their customers ...

Cognigy, an artificial intelligence company from Germany, has secured a nearly $1 billion price tag in a sale to NiCE.

NiCE (NASDAQ: NICE), a global leader in AI-powered customer experience, today announced that it has entered into a definitive ...

NICE’s $955M Cognigy acquisition accelerates its AI-First Customer Experience strategy, enhancing capabilities in ...

NiCE's acquisition of Cognigy aims to integrate AI capabilities into its platform, expediting AI adoption in customer ...

Under the hood, Cognigy uses LLMs from major AI providers such as OpenAI and Anthropic PBC. If the LLM that powers an agent ...

Customer experience leader NiCE enters agreement to purchase conversational AI platform Cognigy to enhance enterprise AI ...

Cognigy, a company specializing in artificial intelligence, has entered into an agreement acquired by NiCE, a publicly traded ...

Cognigy is not disclosing its valuation but it has up to now built up a concentration of customers in areas like transportation, e-commerce and insurance and counts a number of big multinational ...