Reports of fliers pre-boarding in wheelchairs followed by miraculous recoveries upon arrival have become frequent complaints for regular Southwest customers.

The innovation is the shape. But with the shape comes a lot — including the ability to ensure wheelchair users can remain in ...

Similarly, when you arrive at your destination, you can get wheelchair assistance to the baggage claim and pickup areas. Airplane boarding ... most wide-body aircraft with more than one aisle ...

A similar occurrence took place in Fort Lauderdale in 2023 as an X user claimed to witness 20 passengers requesting wheelchair assistance, FOX Business reported. "Pre-boarding scam at ...