Field service problems are not limited to repairing down equipment. Problems may be application issues, obtaining documentation such as installation qualification certificates, re-programing, ...

Nothing happens for equipment manufacturers until something is sold. Nothing to install, nothing to service, nothing to renew. Great hardware and equipment manufacturers have been built on great ...

Education was one of the themes you could find at the Pack Expo show this year. At one conference session this morning, the discussion centered on training of service technicians and field service ...

There’s an understandable nervousness among any workforce when you start talking about automation. It’s actually been 10 years since Oxford University academics Carl Benedikt Frey and Michael Osborne ...

Cornell University runs its own water and electrical utility for the campus and student housing, serving as many as 30,000 people when school is in session in the Ithaca, N.Y., campus. As with any ...

Airman 1st Class Damien Nuey, a 6th Civil Engineer Squadron explosive ordnance disposal apprentice, communicates with his unit during an alert response at Crystal Beach, Fla., Feb. 14. (Senior Airman ...