My colleague Jeff Haden had a great take recently on the difference between advice and feedback. If I can summarize his distinction: It’s well worth reading the entire column. I’m grateful because it ...

Guilt is a powerful emotion that can affect how we perceive ourselves and interact with others. Brilliant communicators know that they can carefully choose phrases, not to manipulate others, but to ...

Manipulators have a whole range of tactics they can use to make others do what they want. The best ones can bend you to their will before you even realize what’s happening. You can protect yourself, ...

To make a good first impression—and set the stage for a great conversation—you only have to say one thing. Likability matters, both personally and professionally. That means making a good first ...

The technology will either allow your mental abilities to whither and fade — or make you a lot smarter. Choose your adventure. They’re called “sloppers” — people who can’t function without an AI ...