NASHVILLE, Tenn. (WSMV) - Confusion with the Metro Nashville non-emergency line has many people facing long wait times with emergency communication crews looking for a solution to keep people safe.

When two or more people communicate normally, what we mostly do is listen to reply, not to understand what is being communicated. We always wait for our turn to speak up; rather, we don't listen ...

Verbal Communication Guidelines for the ... Scripting can be effective for communications between the wait staff and ... Bridge any language gap with a set of non-verbal cues such as gestures ...