A new voice app from a Y Combinator-backed startup called Life Bot wants to make it easier to use Amazon Alexa as a digital assistant, by aiding with your daily routines and learning your personal ...

With today’s technology capabilities, consumers want simple, fast, efficient and effective interactions. They tell Google to direct them to their favorite coffee shop; they ask Alexa for the weather ...

Amazon’s got Alexa. Microsoft has Cortana. And Google has the Google Assistant. It seems like practically every tech giant has its own voice platform, at this point, and Salesforce just joined the ...

Forbes contributors publish independent expert analyses and insights. I cover quick-service, fast casual, casual and pizza restaurants. Dunkin’ Donuts is the latest restaurant company to introduce ...

Singapore telco M1 has rolled out a voice bot for some of its customer hotlines to improve customer experience and the productivity of its contact centre agents. Dubbed Maxine, the voice bot is built ...

Over the last year, more than 500 Taco Bell restaurants began using voice AI in their drive-thrus. They quickly learned that ...

The big picture: If you've read much about the concept of digital transformation, you've probably heard the idea that all companies are becoming tech companies because of the overwhelming influence ...

The internet can be a hostile place, and if you’re on a Discord chat, dialogue may be unsavory if you’re in the wrong crowd. If you have a Discord server and want to foster a welcoming atmosphere, you ...