I’ve been trying to cancel my Uber One membership. Uber wouldn’t let me, so I disputed the charge with Amex, provided the ...

The FTC says it can take as many as 32 separate clicks and 23 screens to fully cancel the service. Uber’s official response? On paper, Uber says canceling is simple.

The Federal Trade Commission on Monday sued Uber Technologies, accusing it of signing up some Uber One subscribers without their knowledge and making deceptive claims about the service.

Uber Technologies Inc. is introducing a cheaper pooled rides option and a price-lock pass for commuters, underscoring its focus on attracting more daily users as consumers confront rising costs.