Uber's San Francisco office sent a guide to all of its drivers in 2014 that explained how the driver-rating system works, and how drivers can improve their scores. The document says that 4.6 is ...

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Every Uber driver wants a 5 star rating. They'll do their best to ensure that you have a pleasant ride and may even directly ask you to rate them as a 5 star driver. But passengers should be on ...

The system cross-checks ... verifies their account. Uber says the information a user uploads is protected and that drivers will only see a rider's first name, star rating, verified badge, and ...