Item 1 of 5 An Uber sticker is seen on driver Margaret Bordelon's car in Lafayette, Louisiana, U.S. February 16, 2020. Picture taken February 16, 2020.

Uber was quick to address the matter after the rep’s response went viral, assuring users of the platform that they do not use vile and offensive language when responding to complaints and other ...

After hours of using the chat with the customer service department, a representative told me to pay the $99, and it would then be credited back by Uber. My account would only unlock if they sent ...