Reports of fliers pre-boarding in wheelchairs followed by miraculous recoveries upon arrival have become frequent complaints for regular Southwest customers.

Southwest Airlines operates domestic and international passenger air travel ... I recently had an incredible experience with Southwest Airlines that I just had to share. On a recent flight ...

J.D. Power Southwest Airlines has the highest customer satisfaction ... market dynamics are changing and will likely affect passenger experience in the coming weeks and months.

Southwest Airlines has not responded to a request for comment on the overcharge lawsuit. But dodging the lawsuit is the ...

While the FAA and the Transportation Security Administration currently allow lithium-powered devices like e-cigarettes and ...

JetBlue ranked highest for business/first class satisfaction, while Southwest led ... and will likely affect passenger experience in the coming weeks and months. Airlines will likely have a ...

Since its first flight in 1971, passengers have flown Southwest Airlines for its point-to-point ... announced changes to evolve the customer experience, including an upcoming switch from boarding ...

U.S. airlines earned a record $7.27 billion from baggage fees in 2024, with American ($1.5B), United ($1.33B), and Delta ...