The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...

The effects of federal funding cuts impacting the Social Security Administration have begun filtering into Southern Nevada, ...

The changes are the latest sign of the agency’s struggle with website crashes, overloaded servers and long lines at field ...

The move has triggered fear for seniors and the disabled community, many of whom are unable to easily use the online portal.

Top Democrat raises concerns about Social Security Administration removing public dashboard metrics that tracked call wait ...