When you lock your Social Security number, a company looking to verify your SSN won't be able to verify your identity, ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days – the agency’s telephone customer service can “suck.” ...

Social Security recipients should know about two phone service changes that started ... the 250,000 people who call Social Security’s 800-number on an average day have gotten through to a ...

Some Social Security phone services were disconnected Monday ... saying that AARP offices are getting hit with a large number of seniors calling with concerns about what to do about a missing ...

Starting April 14, phone service will no longer be an option for retirees and survivors applying for benefits, or for ...

The Social Security Administration (SSA) reiterated its plans to walk back proposed cuts to its phone services ... SSA and change their direct deposit number. The updated SSA policy has eased ...

Anyone who needs to reach the agency via the phone can call their local Social Security office or the national, toll-free 1-800-772-1213 number. Agents are available to help you out between 8:00 a ...

In interviews, including one with Bloomberg News, acting Social Security Commissioner Leland Dudek threatened to temporarily ...

Social Security’s new anti-fraud measures have taken effect after last-minute tweaking to overcome some objections by senior ...

Seniors can no longer change their direct-deposit information over the phone and confusion reigns about what other functions have been disconnected.