AARP warned that steering people more toward its online identity proofing feature, SAP, will “exacerbate the agency’s ...

In regulatory filings made earlier this month, SSA had estimated that the planned requirements would result in over three million field office visits.

New identity proofing requirements for certain transactions, like changing an address, could especially impact people in ...

Federal officials identified over 160 unauthorized workers at a Market Basket in Massachusetts, a store that has already ...

OK, it may not be super -simple to find out. If you want to do it online you'll need to create a Login.gov or ID.me account, which means you'll also need an email address. And just to ensure your ...

For some reason, before I started really educating myself about Social Security, I was under the impression that all seniors ...

Hold times at Social Security's toll-free number averaged 60 minutes last year, during the Biden administration. Under Trump, they top 90.