According to contact center software firm Playvox, to provide a true omnichannel experience, brands today recognize the need to assist customers in the platforms where they feel most comfortable. This ...

In this guide, we review some of the best social media management software of 2023 so you can decide which is best for your business. We also share which metrics to focus on when looking for a ...

Sprout Social, a provider of cloud-based social media management software, has acquired NewsWhip, a predictive media intelligence company, expanding its footprint in the predictive intelligence market ...

Sage Software, the leading global supplier of Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) solutions to medium and large organizations, has announced that its Sage CRM v ...

Top Producer Software, a leading real estate software provider, announced on Monday the release of its first-ever social media lead product, Social Connect.

1. Lets You Manage Multiple Accounts With software designed to manage several social media accounts, you can stay on top of everything since you manage everything in a single user interface (UI ...

Social CRM software can fully integrate into the Facebook fan page, combining Facebook users’ profile data and direct feedback from their interactions with the page. This provided Bosch Professional ...

An end to end CRM with social media integration should also have the provision of posting tweets directly from the software without undergoing the cumbersome process of separately logging in and ...

In social CRM and relationship marketing, we need real-time data that come from various online and offline interactions, including social media conversations, “listening”, Web 2.0 sales tools ...

AUSTIN, Texas — Epicor Software Corp. has added a comprehensive suite of website, search engine optimization and online reputation management features, through Optimize Digital Marketing, to its ...